SAFEGUARDING – Reporting Procedure


If you have a concern about a child or concern or allegation regarding a coach, then this is the next steps to take;


1)      Call Jo Sutton Designated Safeguarding Officer on:  0208 339 0523 

2)      If you cannot contact Jo Sutton then please contact your Director of Sport (Deputy Designated Safeguarding Officer) who will contact the relevant agency.


3) If your child does tennis with us and you cannot contact Jo Sutton, you can also contact the LTA Safeguarding Team directly on 0208 487 7000 or email [email protected] or use the online LTA Concern Form -

Concern about a child, then call MASH (Multi Agency Safeguarding Hub): 

Surrey: 020 8359 4336 Monday to Friday 11am -12noon; Emergency Duty Team on 020 8359 2000.

Middlesex: 020 8547 5008 (8am to 6pm, Mon to Fri); 020 8770 5000 out of hrs

Kingston: 020 8547 5008 (020 8770 5000 out of hrs) 8am and 6pm, Mon to Fri

or call 999 if you think a child is in immediate danger

If the child indicates that they want to talk, then it is important to follow the following principles:

  • Stay calm and re-assure the child
  • For a child to disclose abuse takes great courage, but explain that you will need to contact other professionals who will be able to give the help which is needed
  • You must listen to what the child says and record what has been said as soon as possible, recording the exact words as spoken by the child.
  • If one of your coaches has a concern then they will report it to the Camp Director who in turn will report it to MASH (Multi Agency Safeguarding Hub)
  • It is very important not to tell anyone else about the complaint until you have discussed it with the MASH.



Concern or Allegation regarding a Coach, then call LADO (Local Authority Designated Officer):


Surrey: 01372833342 

Richmond: 0208 831 632

Kingston:  0208 831 6323


Concern/ Allegation regarding a coach:

  • You must contact LADO within 24 hours.
  • Do not speak to the coach regarding the allegation or concern.
  • Document as much detail as possible regarding the concern or allegation.


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