Tennis Players

MEMBERS FAQ

How does pin code access work?
It’s pretty simple. Once you have booked your court on ClubSpark you will receive your booking confirmation via email.
Your booking confirmation will include a four digit PIN number which you can then enter into the keypad at the gate of your court.   The gates are active 5 minutes before and 5 minutes after your booked timeslot.  


 
What do I do if my PIN doesn’t work?
Firstly, please check that your booking is correct – the right gate/court number, the right time and the right day – and that you have entered the number correctly.

Then check you are within the timeframe that the PIN is active (5 minutes before and 5 minutes after).
If there is still a problem contact the club on 0800 043 0707 or our office is located on the ground floor at the rear of  Imber Court main building.


I am a member and trying to book a court but Clubspark is charging me?
Its likely you are on the right page but have not logged in as a member.

Please select this
link

In the top right corner of the screen, log in using the user name and password details you provided when setting up your account.  Once logged in as a member you will not see the Pay and Play (non member) costs.